FAQ

Where can l purchase David Yurman jewelry?

David Yurman designs are available at David Yurman stores or online at DavidYurman.com. The only other retailers authorized to sell David Yurman merchandise online in the US are Nordstrom, Neiman Marcus, Saks Fifth Avenue, Bloomingdale’s, Farfetch, and select independent jewelers. For a list of locations, please visit our store locator page .

 

Where can l get more information about sizing for DavidYurman jewelry?

Please refer to the size charts located next to the area where you can select a size for a David Yurman design. We also offer the following printable guides to make it easier to find your size:

Women’s Bracelet Size Guide
Women’s Ring Size Guide
Men’s Bracelet Size Guide
Men’s Ring Size Guide
Ring Sizing Kit

Can David Yurman rings be resized?

Select rings are able to be resized, depending on the design. Please contact Customer Care to learn more.

Why is my order not going through?
Check to ensure the country that issued your credit card matches the region in which you are shopping. We only accept credit cards issued in the United States on our US site and cards issued in Canada on our Canadian site . However, we do accept PayPal, which can be set up with an international credit card.

In addition, note that when authorizing the purchase, DavidYurman.com sends a request to the issuing bank for payment approval. If the bank does not provide an authorization, here are a few possible reasons why:

The billing information is inconsistent with what the credit card company has on file
The expiration date was entered incorrectly at check out
The card’s CVV code is incorrect
The balance to authorize is higher than the transaction limit set with your bank. You will need to contact your bank to authorize the charge

How can l check or track an order l placed onDavidYurman.com?
Registered customers, please SIGN IN to access your order status and history.